Finnish Customer Support

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About White Hat Gaming

Founded in 2012, White Hat Gaming (WHG) is an online casino technology and services company with offices in Malta, London, Gibraltar, Chicago, and Cape Town. With a global team of over 450 specialists, we provide market-leading content, including Kambi Sportsbook and over 100 leading games providers.

We promote and foster a highly collaborative environment, offering complete flexibility and autonomy to our staff. As we grow rapidly, we continue to maintain a start-up atmosphere where we help each other and take a holistic approach to our day-to-day responsibilities.

In summary:

We are looking for a motivated Finnish Customer Support Agent with excellent soft skills and a positive attitude to ensure player satisfaction. We are a growing company with a young and dynamic team supporting a wide variety of brands.

The job:

  • Handling chats in a timely and customer centric fashion
  • Replying to emails in a professional manner
  • Showing empathy and appreciation to our customers
  • Dealing with complaints and dissatisfied customers 
  • Working independently and proactively to improve customer satisfaction

What you already have:

  • Fluent in Finnish, both written and spoken alongside good English skills
  • Soft-skills to be able to deal with challenges professionally 
  • A positive attitude

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation, or age.

Want to join our Winning Team?

Apply with your CV: recruitment@whitehatgaming.com

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